In one of my first jobs in television I worked in an open
plan office with the boss working in a glass panelled office. When the boss was
annoyed with someone they would call them into their glass office and tell them
to close the door and then start shouting. When the boss was really angry they
would ask the "victim" to leave the door open so the whole team would
hear the full extent of their wrath and we could witness our hapless
colleague’s humiliation.
Years later I remember once going to a Current Affairs party
with a non-TV friend and when she saw the reporter John Sweeney she didn’t know
his name but turned to me and whispered “that’s the angry one”. To be fair if
you look up “John Sweeney” on YouTube the first three clips are all him losing
his temper on the Panorama programme “Scientology
& Me”.
While the behaviour of my old boss was a bit extreme and
John Sweeney’s rant has now gone down in television history, unfortunately in
the media industry displays of anger are all too common; possibly due to a
combination of creativity and high pressure.
Anger however is not just a television issue, it is very
much a diversity issue.
It seems that some people are allowed to get angry while
other people are meant to bite their tongues. Victoria Brescoll an academic
at Yale University in America wanted to test the theory that men are positively
rewarded when they get angry while women on the other hand are punished for
getting angry in the work place.
She conducted a
series of tests; in one of them she got men and women to watch different
videos of actors playing out job interviews. In one video a man being
‘interviewed’ described being angry because he’d lost an account, in another
the man described being sad because he’d lost the account. There was also
another set of videos with women being angry and sad. The people watching the
videos were then asked how much money they thought the men should get paid and
how much the women should be paid. Roughly speaking the sad men and women were
awarded the same salary of approximately $30,000. But when it came to anger the
answers were quite different. On average the people watching the videos assigned
the angry man a salary of $38,000 and the angry woman was given $23,500. People
watching the videos thought angry men displayed authority and deserved more
senior pay while anger in a woman displayed a lose of control and so deserved
less pay.
So according to the experiment anger paid men $8,000 while
it cost women $6,500. Or to put it another way angry men got paid $14,500 more
than an angry woman.
As far as I am aware relative tests have not been conducted
concerning anger and race, but when I have spoken to black colleagues
(especially men) they have often expressed that they feel they are unable to
express anger in the work place. They fear that any display of anger will
stereoptype them as “angry
black people” and they will not be taken seriously. They don’t just fear
being paid less they fear losing their jobs.
If people from diverse backgrounds are to break the glass
ceilings in the media industry and be paid what they deserve we need to
project power and authority. The paradox is that some of the very tools that
some people can use to display these qualities actually hinder us.
I deplore anger in
the work place – I feel it is often just one very close step away from bullying
– but it is unrealistic to think that in a work environment, where we often
spend more time with our colleagues than even our family, emotions are not
going to occasionally come to the surface. If we are interested in addressing
issues of diversity then when those emotions do bubble up to the surface we
need to make sure that everyone is treated equally. Rather than rewarding some
and punishing others.
Finally I consciously didn’t reveal the gender of my boss at
the beginning of this blog post. How many of you thought my angry boss was a
woman and how many of you thought my boss was a man? Whatever you thought let’s
make sure our own stereotypes don’t influence
how we treat our colleagues.
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